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How to deal with negative online feedback

By Deirdre Campbell
Monday, August 28 2017
Hearing criticism is always hard - and handling it correctly is critical to building your personal and business reputation. I was recently interviewed on managing negative online feedback and would enjoy your own thoughts on how you respond when clients and stakeholders are not happy.
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Offline vs Online – like wine and cheese, they go best together

By Deirdre Campbell
Tuesday, August 15 2017
Remember those days when an article would run in an influential media outlet and your client’s phone would ring off the hook?
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